Frequently Asked Questions
Q: How far in advance should I place my order?
A: Normally 8-10 weeks is the recommend time as we limit the number of orders we can take, however you are welcome to book earlier than this to ensure you are booked in for the date you want. Last minute orders can also be accommodated depending on availability.
Q: The cake design I want is not on the website / facebook page? Can you still make the one I want?
A: Of course! We would be happy to discuss your design ideas with you. Simple email us at firstname.lastname@example.org or complete the CUSTOM ORDER found on our website and we will contact you with a quotation.
Q: How much will my cake cost?
A: Eaton Cakes make a wide range of cake. Our cakes vary in price depending on the size and design requirements. As a guide, for a mudcake with fondant icing to serve 22guests (8inch round cake, dessert serves) it will cost from $120.
If you have a budget for the cake and sweets, please let us know in advance and we can discuss options within that budget.
Q: What cake flavours do you offer?
A: Eaton Cakes offer a wide selection of cake flavours. All cakes are baked fresh and made to order. Our delicious mudcake flavours include: Chocolate, White chocolate, Caramel, Oreo, Choc mint, White chocolate with raspberries, Lemon, Lemon & blueberries and Marble mudcake.
We are currently creating more mudcake flavours in which we will advise on our website when they are available.
Q: I will be ordering a multi-tier cake. Can I have different flavours for each tier?
A: Yes, You can have a different flavour per tier at no additional cost.
Q: I am not sure how much cake I will need. What sizes are available?
A: Our cakes sizes range from 5inch through to 12inch for round cakes and 6inch to 12inch for square cakes.
Single layered cakes are approximately 4inches tall. Double layered cakes are approximately 7inches tall. Dessert size pieces are 2 inch x 1 inch. Coffee size pieces are 1 inch x 1 inch.
If you have ordered other desserts for your event, we would suggest coffee size portions. For cake only events, you will need dessert size portions for your guests.
Q: What icing can I have?
A: Most cakes have fondant icing or a fresh buttercream icing (which can be made as vanilla or chocolate). Both icing choices can be coloured to match your event theme.
Q: I would like to order cookies, Do you have a minimum?
A: Cookies are a minimum of 12 cookies per order. You can have the same design or different shapes, to suit your theme. If you find a design you like on our facebook page please send the images to us with how many you would like to order and we can provide a quote for you. We do offer bulk discounts for orders of 24 or more.
Cookies come wrapped in individual clear cello bags tied with a matching satin ribbon to match your theme colours.
Q: I would like to order cupcakes, can you tell me what options are available.
A: For cupcake sizes we can make a small or large/standard cupcake sizes.
For flavour choices, Eaton Cakes mostly make vanilla and chocolate as these are the most popular but other flavours can be made upon request. Fill in our CUSTOM ORDER form on our website and let me know what you would like.
Q: I like a cake topper / cupcake toppers on the website / facebook page. Can I purchase it on its own?
A: Of course, We would be more than happy to make cake or cupcake toppers for you. Simply contact us and we will discuss it further.
Q: I would like to keep the icing topper/flowers from my cake. What do I need to do?
A: The best way to care for the cake toppers is by placing them into an airtight container with anti-moisture crystal packets (moisture absorbing packets are provided by Eaton Cakes upon pickup of your order) and keep away from direct sunlight. This helps keep moisture getting in and protects them from dust and delays fading.
Q: Do you deliver?
A: We deliver across the Macarthur area starting from $10, with fee increasing with the more distance travelled. We can deliver to the Sydney Metro, Hunter, Blue Mountains and Illawarra. Please contact us to obtain a delivery fee.
Q: I would like to have fresh flowers on my cake. Can you help?
A: Yes. Eaton Cakes have a local florist, Oak and Blossom, that we have worked closely with on a variety of events and we would be more than happy to discuss your requirements. Jess can also help create all of your table centrepieces, bouquets and so much more! Please note that flowers are dependent upon season and availability. For more of her work please head to https://www.oakblossom.com.au/
If you have any other questions we haven’t covered in the above, please feel free to email us at email@example.com